International Shipping Policy
International Shipping
We ship to over 60 countries worldwide. All orders are dispatched from Sydney, Australia.
Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| Australia | 2–5 business days |
| New Zealand | 5–7 business days |
| USA & Canada | 10–14 business days |
| Europe | 10–14 business days |
| Asia (incl. China, Hong Kong, Singapore) | 14–21 business days |
| Rest of World | 14–28 business days |
Delivery times are estimates only and may vary due to customs processing and local postal services.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight. We offer competitive international shipping rates and regularly review our pricing to ensure we're offering the best value.
Duties & Taxes
International orders may be subject to import duties, taxes, and customs fees charged by your country's customs authority. These charges are the responsibility of the recipient and are not included in our product prices or shipping costs. We recommend checking with your local customs office for more information before placing your order.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can use this to track your order through our carrier's website.
International Returns
If you need to return an item, please contact us within 30 days of receiving your order at sales@mandicshoes.com. Return shipping costs for international orders are the responsibility of the customer. Items must be returned in their original condition and packaging.
Contact Us
If you have any questions about your international order, please don't hesitate to get in touch. We're happy to help!